Planning a Funeral and the Good Funeral Guide

Good Funeral Guide 2024 Tom Owen and Son Llandudno

Tom Owen and Son are the only Funeral Director in North Wales recognised by the Good Funeral Guide

Planning a funeral is one of the most significant and personal decisions you’ll make, especially during such a difficult time. It’s crucial to choose a funeral director who truly aligns with your values and needs. At Tom Owen and Son, we are proud members of the Good Funeral Guide, an independent, not-for-profit organisation that champions fairness, transparency, and represents the interests of the dying and bereaved. Our membership is more than just a badge – it signifies our commitment to these important principles.

We understand that selecting the right funeral director can be overwhelming, so here are some tips to help guide you through the process:

Take Time to Do Your Research

It’s important to take your time when choosing a funeral director. Start by looking at the websites of various funeral directors to get a feel for their approach. Pay attention to the language they use and whether they share photos of the team – small details like this can offer valuable insight into what you can expect.

Don’t hesitate to visit or contact the funeral directors you’re considering. Ask as many questions as you need, and never feel pressured to make a decision immediately. It’s perfectly fine to explore all your options before committing.

Look for Transparent Pricing

Understanding the costs involved is one of the most critical aspects of planning a funeral. At Tom Owen and Son, we believe in complete transparency. Our prices are clearly listed on our website with no hidden fees. When doing your research, be sure to check whether a funeral director has their prices available online and that they have been updated regularly – it’s a good indication of openness and integrity.

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Personalising a funeral is one of our key values. Image taken by Good Funeral Guide as part of a photoshoot

Personalisation and Choice

Funerals today can be as unique as the individual being honoured. Being part of the Good Funeral Guide supports our belief that every funeral should be personal. Whether through music, a specific venue, or incorporating a hobby or interest into the ceremony, we work with you to create a service that reflects the person’s individuality.

Building a Personal Connection

As Fran Hall, CEO of the Good Funeral Guide, has said in her review: “The old-fashioned style of funeral directing is gradually fading away as younger, creative people come into the sector, bringing fresh eyes and ideas. Kelly and Tristan are the perfect example of how an established family business can benefit from the input of people who have worked elsewhere, who understand exceptional customer service and meticulous attention to detail.”

At Tom Owen and Son, we pride ourselves on building personal relationships with every family we work with. Our small, dedicated team will ensure both you and your loved one are treated with the utmost respect, as if you were part of our own family.

You can read the full Good Funeral Guide review here.

What our Good Funeral Guide Membership means for you

Our membership with the Good Funeral Guide is a commitment to:

  • Complete transparency in pricing, so you’re never caught off guard by hidden costs.
  • A focus on personal service, ensuring each funeral reflects the unique life of the person who has died.
  • Unbiased, independent advice to help you make informed decisions.
  • A close, compassionate relationship to support you at every step.