Meet the Team
We are a family run, independent, community funeral director based in Llandudno. Established in 1930, we have been looking after your loved ones across Llandudno, Conwy and Colwyn Bay for many years. We have a female funeral director available, should you prefer to deal with a female.
We strive to be human first and funeral director second. We offer a modern approach to funerals and we are passionate about helping you to create a bespoke funeral to celebrate the life of the person who has died. We are honest, caring, supportive and approachable.
Led by husband and wife, Tristan and Kelly, they are supported by James and Vicky. Our caring team is available 24 hours a day throughout the year. At Tom Owen and Son Funeral Director, we strive to be accessible and inclusive with our services. Our award-winning experienced team are on hand to guide and support you throughout this difficult time.
We are committed to treating the person that has died with the utmost respect, care and dignity. We pride ourselves on giving the highest level of attention to detail. It’s all about the little details where nothing is too much trouble.
Tristan has taken over the running of Tom Owen and Son from his father, Scott. He is proud to be the 4th generation of the Owen Family to look after this family business and continue serving the community as a Funeral Director.
Tristan loves walking the family dog, spending time with friends but his biggest passion is frequenting Maesdu golf course! He is a member of Rotary Llandudno.
Kelly is proud to be Tom Owen and Son’s first female Funeral Director. In addition, Kelly, wife of Tristan, is our Diversity Champion and she is also responsible for managing the company’s finances and social media.
Kelly loves cooking, reading, Pilates and going to the gym, learning how to play golf, walking her dog, spending time with her family and friends and singing with Rock Choir. She also recently adopted a cat that turned up in her garage!
Vicky Baines, Mortuary Manager
Vicky joined Tom Owen and Son in November 2021, as a Funeral Operative and is now our Mortuary Manager. She is responsible for looking after those in our care.
Vicky likes to blend her own essential oils and makes herbal remedies, which comes in handy when washing and dressing the deceased. Her hobbies include crafting, crystals and reiki, walking and spending time with her daughter.
James Crompton, In-House Florist and Funeral Operative
James joined Tom Owen and Son in January 2022, as our inhouse florist and Funeral Operative. He has worked as a florist since 2012, at his family business, Petals Llandudno and is a certified Good Florist Guide member.
In his spare time, James loves competing in Hyrox competitions, gardening, playing tennis and video games and cooking. He also works part time as a feature writer for The Florist Magazine.
Cara Jones, Office Manager
Cara joined Tom Owen and Son as our Office Manager in November 2025. She previously ran a cinema for many years.
Cara likes to spend her time taking part in Ultra Marathons, riding her bike, spending time with her friends, family and pet tortoise and has an eye for fashion!
Scott is the third generation of the Owen family to have managed Tom Owen and Son. Scott was at the helm for over 45 years.
His vast experience allows him to provide mentorship and advice to the rest of the team. Scott is now on hand for support and funeral requests.
In his spare time, he loves cars and going to the gym.
Jayne provides guidance and mentorship in regards to the finances.
