Why Choose Tom Owen and Son
Selecting a funeral director is a very personal choice that can have a significant impact on your farewell and the support you receive during this challenging time. At Tom Owen and Son Funeral Director, we recognise that you are looking for more than just a service – you are seeking a partnership that offers warmth, understanding, and respect.
For over 90 years, we’ve been helping local families say goodbye with dignity, care, and respect. As a proudly independent, family-run funeral directors in Llandudno, our name is not just above the door - it’s in every detail of what we do.
Here’s what sets us apart:
- Time, not turnover. We only ever take on as many funerals as we can give our full attention to — never rushed, never impersonal.
- Real people, real care. You’ll deal directly with our close-knit team - not a national call centre or remote manager.
- Generations of trust. Four generations of the Owen family have served this community. We’re proud to have supported generations of the same families over the years.
- Transparent pricing. No hidden extras, no hard sell. Just honest advice and fair, clear prices for the care you truly need.
- Community rooted. We live here, work here, and give back here — from supporting charities to taking part in local events.
When you choose us, you're not choosing a service - you're choosing a family who truly cares.
Below, you will find some key reasons why families across Llandudno, Conwy and Colwyn Bay and surrounding areas trust us to guide and support them when it comes to organising a funeral.
Accredited Excellence
Why You Can Trust Us At Tom Owen and Son, we pride ourselves on being the only funeral director in North Wales recommended by the Good Funeral Guide. This prestigious accreditation is granted only after thorough inspections and detailed interviews, ensuring we meet the highest standards in funeral care. Learn more about our services and standards of excellence as reviewed on the Good Funeral Guide website.
Comprehensive Bereavement Support
Continued Care When You Need It Most Understanding that grief doesn’t end with the funeral, we offer ongoing bereavement support. Our bi-monthly bereavement coffee mornings provide a warm, welcoming space for you to find solace and companionship. Open to all, these gatherings take place in a relaxed and pressure-free environment, facilitating healing through shared experiences.
We also offer a complimentary bereavement counselling session with North Wales Reflections, based in Colwyn Bay.
Finally, we also have access to Grief Chat on our website, for those looking for help and support without needing to meet face to face.
Stunning Floral Tributes
Beauty and Respect in Every Arrangement With our in-house florist, we provide exquisite, fresh floral arrangements tailored to celebrate the life of the person that has died. Managing this service ourselves allows us complete quality control, offer unique arrangements such as vegetable sprays and ensures that every arrangement is as special as the memories it represents.
Specialised Care
Attending to Your Loved Ones with Gentle Expertise Our mortuary is managed by a trained and qualified holistic therapist, enhancing the serene environment with gentle, therapeutic aromas and essential oils. This unique approach to care ensures that your loved one is looked after with utmost dignity and respect, providing peace of mind that they are in caring and capable hands.
Private and Personal Farewells
An Intimate Setting for Saying Goodbye We understand the need for privacy and intimacy during a farewell. Our exclusive 20-person funeral venue offers a private space where families can gather in a personal and dignified setting to honour their loved one. This venue provides an affordable option that does not compromise on the quality or the personal touch of your service.
Dedicated and Diverse Team
Compassionate Care Tailored to Every Family Our team includes a female funeral director and offers same-sex care, ensuring that every family’s needs are respectfully met. With over 90 years of experience and four generations of family operation, our commitment to compassion and excellence remains unwavering. At Tom Owen and Son, we respect all individuals and cater to the unique preferences of every family we serve.
